First, browse our product catalog to select the items you want, and click the “Add to Cart” button for each chosen product. When you’re ready to check out, navigate to your cart to review the item details, quantities, and total price. Next, click “Proceed to Checkout”, fill in your accurate shipping address, select a preferred payment method, and complete the payment to finalize your order.

Absolutely! Our payment system is PCI-DSS (Payment Card Industry Data Security Standard) certified and uses end-to-end encryption technology. This means your credit card information, billing address, and all other payment-related data are fully safeguarded—you can rest assured that every transaction is 100% secure.

Once your order is confirmed (typically within 12 hours after payment is received), we will process and ship it within 2 business days. For domestic orders, standard delivery takes 3–8 business days; for international orders, delivery time may range from 5–22 business days, depending on your specific location and local customs clearance procedures.

Yes! As soon as your order is shipped, we will send a unique tracking number to your registered email address—you can also find this tracking number in the “Order History” section of your account. Use this number on the carrier’s official website (such as UPS or DHL) to check the real-time status of your shipment, including the estimated delivery date.

We offer free standard shipping for all orders, with no minimum purchase amount required.

No assembly is needed. The product arrives fully pre-assembled and ready for immediate use just unbox it, and you can start using it in as little as 1 minute, with no tools or additional steps required.

We provide a 30-day return guarantee for all products. If you are not satisfied with your purchase, you can initiate a return request within 30 days of receiving the item. We cover all return shipping costs, and once we receive and inspect the returned product (which must be in unused, original condition), we will process your refund or exchange promptly.

You can contact our customer service team by sending an email to support orders jalalxraithuok@hotmail.com Please include your order number (if available) and a detailed explanation of your inquiry (e.g., order-related issues, return requests) to help us assist you more efficiently. Our team will respond to your email within 48 business hours (Monday–Friday, excluding public holidays).